Shipping & Return Policy

SHIPPING POLICY – FAST & FASHIONABLE DELIVERY

Because your wardrobe refresh shouldn’t wait!

 Where do we ship?

  • We currently ship to Puerto Rico & the U.S. 
  • Need international shipping?  If you're from Colombia, Mexico, or another country and want to order, send us a message! We'll do our best to accommodate your request.

 Processing & Shipping Times

  • Orders are processed & packed within our business hours:
    • Monday – Saturday, 10 AM – 5 PM.
  • Once your order is processed, it will be shipped out within 2-3 business days.
  • Shipping times may vary depending on your location and carrier services.

 Pickup Option?

  • At the moment, we do not offer local pickup.
  • All orders are shipped directly to you for a seamless shopping experience.

 RETURN & EXCHANGE POLICY – SHOP WITH CONFIDENCE

We want you to love your new pieces, but if something isn’t quite right, we’re here to help!

 How long do I have to request an exchange?

  • You have 30 days from the delivery date to request an exchange.

 Refunds & Store Credit

  • We do not offer cash refunds—instead, we’ll provide store credit so you can find the perfect piece for you.
  • Store credit is valid for up to 1 year from the date of issue.

 Exchange Conditions

To be eligible for an exchange, items must be:
 Unworn & Unwashed – Keep it fresh!
With Original Tags Attached – Because we want you to have a brand-new experience. In Original Condition – No stains, no damage, just like you received it.

Non-Returnable Items

  • For hygiene & quality reasons, the following items are final sale:
     Bodysuits & Intimates - Accessories & Jewelry - Items marked as "Final Sale"

How to Start an Exchange?

Still have questions? Reach out anytime – we’re here to make sure you have the best shopping experience!

Hey, I’m Sara Elisa Ramírez de Arellano Del Castillo,

the founder of S.Clothing. Fashion has been my passion for as long as I can remember, and now I get to share that love with you. At S.Clothing, I’m not just a brand owner—I’m your fashion mentor, advisor, and style bestie. My goal? To share my tips, tricks, and expertise so that every person can look and feel their absolute best.

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